Tags archives: customer-service


This Dude's Facebook Complaint to Tesco Is the Best Thing on the Internet

customer service,tesco,cucumber,failbook,facebook,troll,rip,win

Wes Metcalfe posted a complaint on the wall of the Facebook page of British supermarket Tesco about finding a dead worm in a cucumber.

The complaint spiraled out of control and included Oasis covers, a funeral, and some of the best damn customer service in the history of the planet.

If Rob from Customer Care doesn’t get a promotion/raise/bonus out of this, I will have officially lost all faith in humanity.

RIP William



Leaving a Negative Customer Service Review Left One Amazon Customer With a Giant Dong

man finds dildo in shopping cart after negative review on amazon

Imagine this: you’re a student looking for some specific edition of a no doubt ridiculously overpriced textbook, and you think you found what you need on Amazon. You order it, relieved that you don’t have to go to your school’s bookstore and provide your firstborn as payment. Only when you get the book, it’s the wrong edition. You contact Amazon to track down the right edition, and after a few days they tell you they don’t have it and to return the book for a full refund.

That’s exactly what happened to Pedro in Ireland. Frustrated with his experience, Pedro left a negative review in a customer satisfaction survey, only to later find an enormous schlong, “The Hulk 10.25-inch Huge Dong Black,” in his shopping cart ready to offend any delicate sensibilities: “I was at the office, in an open space, with people behind me. A guy and two girls were sitting by me when I opened up Amazon and they saw the contents of my shopping basket.” Well, maybe your coworkers should learn not to look at other peoples’ monitors, Pedro.

Pedro contacted customer support, and though they wouldn’t confirm an Amazon representative had placed the item in his cart, they issued him a €100 credit and an apology, saying they would work with HR to make sure this didn’t happen again.

Pedro stands by his actions, believing that any bad customer service should be reported, and that “the entry for “The Hulk” is completely misleading. I would expect something called “The Hulk” to be green. It’s picture is pink and the description says it is black. My whole issue with Amazon.de started because of incorrect description of items — and this entry does not help their case.”